Bulldog Genie
Bulldog Genie
The Bulldog Genie is an AI-powered digital concierge developed as part of Fresno State’s "AI Campus" initiative, designed to enhance student success and streamline campus interactions. Bulldog Genie offers a seamless digital student experience, providing personalized, accurate, and timely support for academic, administrative, and campus-related tasks.
Bulldog Genie Agents
Bulldog Genie is a cutting-edge platform that harnesses the power of Generative AI,
enhanced by Retrieval-Augmented Generation (RAG), to create
Powered by advanced Generative AI, it delivers personalized, accurate, and context-aware
solutions to streamline processes and enhance user experiences. With the integration
of Retrieval-Augmented Generation (RAG), Bulldog Genie ensures seamless alignment
with documentation workflows, providing efficient and reliable support tailored to
individual needs. Currently, the platform features three specialized agents (assistants),
reflecting Fresno State's commitment to innovation and meeting the evolving demands
of the campus community.
Technology Services
Ask questions related to Technology Services and technical support.
Bulldog Bound
Ask questions related to Fresno State's Bulldog Bound program.
On Campus Dining
Ask questions related to on campus dining options.
Bulldog Genie for Mobile
Stay connected with Bulldog Genie anytime, anywhere on your mobile device! Whether you're on the go or at home, Bulldog Genie is here to provide you with the information you need, right at your fingertips.
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- Locate your Safari browser on your iPhone and open the app.
- Go to bulldoggeni.ai
- Click on the share icon.
- Click on the “Add to Home Screen” option and then click add to install the Bulldog Genie.
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- Locate your Chrome browser and open the app.
- Go to bulldoggeni.ai
- Click on the kebab icon and select the “Add to Home Screen Option”.
- Click Install to install the Bulldog Genie.
Bulldog Genie for Desktop
Access Bulldog Genie directly from your desktop by visiting bulldoggenie.ai. Designed to provide the latest and most relevant information, Bulldog Genie is here to simplify your search for answers and streamline your navigation experience.
Bulldog Genie Web Version
Bulldog Genie will soon be available across Fresno State websites, starting with Technology Services. Trained to deliver up-to-date and relevant information specific to each website, Bulldog Genie is here to make finding answers and navigating resources easier than ever. Try it out by visiting the Technology Service Desk website.
AI-Powered Technology Innovation
The Bulldog Genie is a groundbreaking Generative AI Digital Concierge, leveraging the power of OpenAI's advanced generative models and extended with a Retrieval-Augmented Generation (RAG) framework. Designed to deliver personalized, intelligent, and context-aware assistance, the Bulldog Genie represents a transformative leap in digital engagement and operational efficiency for Fresno State.
Built atop the Fresno State AWS Cloud infrastructure, the Bulldog Genie integrates state-of-the-art AI technologies with robust cloud-native scalability and security. The incorporation of RAG empowers the system to provide accurate and contextually relevant responses by dynamically retrieving institution-specific information from structured and unstructured data repositories. This ensures the AI assistant consistently delivers precise, real-time insights tailored to the needs of students, faculty, and staff.
Key Features of Bulldog Genie:
Generative AI Core:
- Powered by OpenAI, the AI engine generates natural, conversational interactions.
- Delivers human-like assistance that enhances user engagement and satisfaction.
Retrieval-Augmented Generation (RAG):
- Integrates advanced retrieval mechanisms to query Fresno State-specific knowledge bases.
- Combines generative capabilities with factual accuracy by grounding responses in authoritative data.
AWS Cloud Infrastructure:
- Deployed on Fresno State's secure AWS cloud platform, ensuring high availability, resilience, and scalability.
- Fully compliant with institutional data governance standards for privacy and security.
Cutting-Edge Innovation:
- Utilizes AI to automate repetitive tasks, streamline information retrieval, and enable data-driven decision-making.
- Positions Fresno State as a leader in digital transformation and AI-driven higher education solutions.
The Bulldog Genie reflects Fresno State's commitment to harnessing cutting-edge technological innovation to enhance campus life, streamline operations, and elevate the user experience. This initiative not only embodies the university’s vision for AI-powered transformation but also sets a new standard for integrating generative AI into academic and administrative workflows.
California State University, Fresno (“Fresno State”) is committed to ensuring digital
accessibility for people with disabilities. We are actively working to improve accessibility
and usability of this website for all users.
Accessibility Standards
This Bulldog Genie website and app endeavors to conform to:
- WCAG 2.1 Level A and AA guidelines for accessibility.
- Section 508 of the Rehabilitation Act.
Accessibility Efforts
We are committed to continuously improving the accessibility of our website through:
- Regular audits and assessments of the website’s accessibility.
- Ongoing training for staff on web accessibility best practices.
- Implementation of assistive technologies such as screen readers and text-to-speech
software.
- Regular updates of website’s content to ensure accessibility.
Feedback and Reporting Issues
If you encounter any accessibility barriers on this website, please contact the Office
of Digital Accessibility at digitalaccessibility@mail.fresnostate.edu or call 559.278.4461.
Disclaimer
Despite our best efforts, some pages or features may not be fully accessible at this
time. We are committed to addressing all issues as quickly as possible.
Interested in Bulldog Genie? Questions or More Information:
Max Tsai
Director of Planning and Digital Transformation
janq@csufresno.edu
559.278.4180