Technology Services

Empowering Fresno State by strengthening strategic partnerships, elevating user-focused services, and fostering educational and research innovation.

Bao Johri Headshot

Vision

As CIO, my vision is for Technology Services to be the university's trusted strategic partner — building the secure, resilient, and innovative digital foundation that empowers students, faculty, and staff to do their best work. We are driving a purposeful digital transformation: modernizing core systems, strengthening infrastructure, and delivering seamless, data-informed experiences that remove friction and unlock possibility. Every initiative we pursue is anchored in service excellence, cybersecurity, and responsible stewardship of institutional resources. At the heart of this work is student success — our team is committed to accessible, inclusive technologies that enrich learning and advance research, ensuring every member of our community has the tools they need to thrive.

Strategic Initiatives 2023-2029

The Division of Technology's strategic initiatives are directly aligned with Fresno State's 2023-2029 Strategic Plan, advancing the university's commitment to student success, academic excellence, community connection, and modern infrastructure.

Fresno State AI Initiative

Aligned with:
Goal 1B: Enhance Faculty and Staff's Professional Fulfillment
Goal 3A: Cultivate Regional Progress through Enhanced Instruction
Goal 2: Bridge Campus and Community

Building on Fresno State's Institutional AI Framework, this campus-wide initiative brings AI into the classroom, research, and everyday work — giving students, faculty, and staff the tools, training, and support to use AI with confidence. Working alongside AI Governance Committees to ensure AI remains ethical, inclusive, and true to our academic mission.

Digital Culture & Innovation

Aligned with:
Goal 1A: Enhance Students' Personal Well-Being and Professional Fulfillment

Cultivating a culture of innovation, collaboration, and continuous learning within the Division of Technology, we are investing in our people, refining how we work, and elevating service delivery — building an agile, forward-thinking team committed to being a trusted strategic partner for the campus community.

Enterprise Technology Modernization

Aligned with:
Goal 4: Modernize Facilities, Infrastructure, and Technology
Goal 3: Cultivate Regional Progress and Global Impact

Modernizing Fresno State's digital infrastructure, platforms, and solutions — delivering a secure, reliable, and future-ready ecosystem that protects campus data, expands access to powerful computing, and strengthens the university's long-term sustainability.

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