Technology Services
Services
Explore the services available to help you with your technology needs.
Campus Applications & Software
Not sure which software is available to you? Need help accessing a university application or a tool required for your course or research?
This service covers the software and applications available to students, faculty, and staff — including enterprise systems, departmental tools, and instructional software. Licenses are centrally managed so eligible software is available at no cost, and support is provided when an application is not working as expected.
Communications & Collaboration
Need to send an email, join a virtual meeting, or connect with colleagues and classmates?
This service covers the communication and collaboration platforms available to students, faculty, and staff — including email, messaging, video conferencing, and phone services. These tools support coursework, remote work, and staying connected across campus.
Web and Digital Documents
AccessibilityNeed to make your course materials, documents, or digital content accessible to everyone? Not sure if a university application or website meets accessibility requirements?
This service supports students, faculty, and staff in making digital content and technology accessible for all campus users, including those with disabilities. We provide accessibility reviews, remediation support, training, and guidance to help meet ADA and Section 508 requirements.
End User Devices & Hardware
Having trouble with your computer, printer, or other device? Need to set up or replace university-issued equipment?
This service supports the computing devices used by students, faculty, and staff — including desktops, laptops, printers, and peripherals. We handle device setup, maintenance, repairs, and end-of-life replacement to keep your equipment reliable.
Data Integration, ERP (PeopleSoft), and Business Intelligence (BI)
Need access to your class schedule, financial aid, payroll, or HR records?
These services are delivered through the university’s core platforms, including PeopleSoft, data integration services, and business intelligence systems that keep the university running.
This service supports the university’s core enterprise data integration services and application systems, such as Boomi, PeopleSoft, and business intelligence platforms. Together, these services connect, manage, and deliver key campus information across Finance, Human Resources, Payroll, and Student Information. Whether you are accessing enrollment data, financial aid information, payroll records, or institutional reports and dashboards, these systems support the essential operations and informed decision-making that keep the university running.
Identity & Access Management (IAM)
Having trouble logging in? Need access to a university system or application?
Your university account controls what you can access — and whether you are a student, faculty, or staff, this service keeps it secure and up to date.
This service manages university accounts and system access for students, faculty, and staff. It covers account setup, single sign-on so you can access multiple systems with one login, multi-factor verification to keep your account secure, and access updates that align with your enrollment or employment status.
Network and Computing Infrastructure
Having trouble connecting to campus Wi-Fi? Need to access university systems from off campus?
Network services provide wired and wireless internet access across campus, along with secure VPN access for remote users. Computing Infrastructure provides the cloud and on-premise technology that supports campus services and research computing. Together, these services help students, faculty, and staff stay connected to the tools, applications, and resources they need, whether they are on campus or working remotely.
Web, Mobile & Digital Engagement
Looking for information on a university website? Using a campus mobile app? This service is behind the digital platforms you interact with every day.
This service manages the university's websites, mobile applications, and content management systems that connect students, faculty, staff, and the broader community to campus information and resources. It supports recruitment, student success initiatives, communications, and overall digital experience.
Workflow, Forms, Business Process Automation, & Agentic AI Services
Tired of paper forms or manual approval processes? Need to digitize a departmental workflow, automate a repetitive task, or explore how AI agents can assist with process execution?
This service helps academic and administrative units replace manual processes with electronic forms, automated approvals, streamlined workflows, and agentic AI–enabled process automation. The goal is to make everyday tasks faster, reduce back-and-forth, improve accuracy, and enhance how services are delivered across campus.
Service Desk & IT Support
Not sure where to start with a technology issue? The Service Desk is your first stop for IT help. Whether you are a student, faculty, or staff member, we provide support for technology issues, service requests, and general IT questions. We make sure your request reaches the right team quickly so you get the help you need without having to figure out who to contact.
Connect with Technology Service Desk