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Technology Services

Fresno State Office of Digital Accessibility Logo


Office of Digital Accessibility (ODA)

Building on Fresno State’s core values of diversity, equity, and inclusion, we explore accessible technology solutions that make it possible for everyone - including individuals with disabilities - to engage and participate in the research, education, and social mission of the university.

What it means to be Digitally Accessible

Fresno State's ODA team is responsible for ensuring digital content is accessible to everyone. Much like having a wheelchair ramp to enter a building, digital accessibility essentially provides a virtual ramp to content provided online or in a digital format of any kind. We do this to maintain an equitable learning and working environment and to ensure Fresno State remains in compliance according to the standards set forth by Section 508 of the Rehabilitation Act of 1973.

Section 508 of the Rehabilitation Act

Section 508 requires federal agencies to make their Information and Communication Technology (ICT), such as technology, online training and websites, accessible for everyone. This means that students and employees with disabilities are able to do their work on accessible computers, phones and equipment, take online training or access the college’s internal website to locate needed information.

Services the ODA provide:

The ODA covers several accessibility-related components. We work side by side with Web & Mobile services to ensure we are meeting the needs of students, staff, and guests. We also provide the following services: 

  • Electronic document remediation
  • Customized “hands-on” accessibility training
  • Accessible training module development
  • Captioning and transcription
  • Planning accessible events - virtual and in-person
  • Accessible video support

Digital Technology Procurement and Web Evaluations

As two of our key services, the ODA reviews and evaluates all campus wide websites; as well as all digital tools and products to make sure that all current and future web services are accessible to any and all people accessing them both on and off campus. These reviews include:

  • Comply with current standards for campus devices
  • May be integrated seamlessly into campus wide systems
  • Comply with accessibility requirements & follow all ADA federal/state laws

Information and Communication Technology (ICT)

ICT is the equipment or system that is used to create, convert, duplicate or access information and data. Examples of ICT include, but are not limited to: 

  • Computers, laptops, and servers
  • Tablets
  • Printers and Copiers
  • Document Scanners
  • Multi-function office machines
  • Peripheral Equipment (e.g., keyboards, monitors)
  • Information kiosks and transaction machines
  • Mobile phones

  • Software, Platform, or Infrastructure as a Service (SaaS, PaaS, IaaS)
  • Desktop and server-based software applications
  • Cloud hosted software applications
  • Mobile applications
  • Operating systems
  • Open-source Software
  • Content management systems
  • Online Collaboration Tools
  • Document management systems
  • Authoring Tools (e.g., MS Office, PDF converters, Adobe Acrobat Pro)
  • Remote Access software
  • Virtual Meeting Tools (VOIP, text messages, screen shares, remote meetings)
  • Learning Management systems

  • Internet and Intranet websites and web-based content (sites, pages, applications, etc.)
  • Enterprise, web, and client applications
  • Training materials (e.g., online training materials, quizzes, required surveys)
  • Reports
  • Multimedia (video and audio)
  • Electronic documents
  • Electronic forms
  • Interactive content (digital maps, training modules, etc.)
  • Electronic document templates
  • Electronic emergency notifications
  • Electronic surveys
  • Subscription services (e.g., news feed, alert service, professional journals)

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